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Shipping Policy

Shipping & Delivery Policy

We try to ship all orders within four business days. Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by Invictus Touring Gears are not insured against loss or damage. You need to check the parcel / packet while accepting the same.

Depending on the availability of the products, few orders might take more than 10-12 days to ship. Customers will be contacted by e-mail OR mobile if there is any such problem related to processing the order or shipping the product in time.

For the orders intended to be received before a specific event or a festival, where specific delivery time-frame is important, customers are advised to place the order at least 45 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.

We dispatch the orders through DHL, India Post Speed Post or any other feasible courier service. To get the ordered product in time, kindly ensure that your PIN code is clearly mentioned in the address.

Returns & Exchange Policy

Invictus Touring Gears does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term. Invictus Touring Gears will accept exchange of our products purchased through Touring Gears, subject to the terms and conditions mentioned below.

  1. Exchange requests will be entertained only in case our products received by the buyer are in damaged condition. Only such broken / damaged products will be considered for return and exchange thereafter.

  2. Buyer has to inform the company of his OR her intention to exchange the broken / damaged products within 48 hrs of receipt of the goods at his OR her shipping address.

  3. Such broken / damaged products should be sent to Suraj Enterprises only after written email consent from the company to send back the product.

  4. All exchanges will be made after we receive the returned shipment of broken / damaged products. This is to confirm that you really received broken / damaged products. The courier charges for returning the products will be borne by the company .Within 3 days of receipt of the products, the broken / damaged products are to be sent back to the following address:

Invictus Touring Gears
418 Narayan Peth, Sathe Gadi Karkhana
Shaghun chowk, Pune 411030
+ 91 20 2445 3556 /  0092

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